During the transcription process, the patient's right to confidentiality is strictly maintained. Reports are completed and submitted in adherence to time deadlines. Standard turnaround time to submit transcribed medical records is 12 hours or as specified by the client at a mutually agreeable time with the Company.

All the medical documents received for transcription purposes are checked for any blanks or questions. These are flagged or marked with a red underline or with comments, which are directly inserted in the received document. This allows the Transcriptionist to extrapolate directly in the file while comprehending about a question or a blank.

The Editor then deletes the comments or red underlines after the problem has been solved. If a blank still remains, then the client is provided with a cover sheet, which details the specified problems.

In the process of transcription, the Transcriptionist and the Editor, both utilize English and Medical spell checkers and dictionaries for correcting spelling errors in the documents. A thorough spell check is run on each file prior to saving it. An Account Representative then gets on to work to verify correct formatting of the reports. When a new account of a report is opened, the entire transcription work is edited by a well-trained Editor, the report account is given to the Transcriptionist only after the Transcriptionist is confident on taking up the transcription work.

The following items are checked during proofreading of medical files received: Grammatical errors, punctuation marks and medical terminology used in the document. Guidelines established under the 'AAMT Style Guide for Medical Transcription' are strictly followed in the transcription procedures.